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12 September 2025

Tenant Rights in South African Real Estate

What You Need to Know

Tenants in South Africa are protected by a combination of laws designed to create a fair balance between landlords’ rights to protect their property investment and tenants’ rights to secure, safe, and dignified housing. The main legislation governing landlord-tenant relationships includes:
  • Rental Housing Act 50 of 1999 (amended in 2007 and 2014)
  • Consumer Protection Act 68 of 2008 (CPA)
  • Constitution of South Africa, 1996 (Section 26: right to access adequate housing)
  • Prevention of Illegal Eviction from and Unlawful Occupation of Land Act (PIE), 1998
These laws apply to residential leases, backyard rentals, flats, townhouses, and houses, whether oral or written.

Fundamental Rights of Tenants
1.1 Right to a Written Lease
  • Tenants are entitled to demand a written lease agreement (Rental Housing Act).
  • The lease must set out the rent amount, escalation terms, duration, responsibilities, and other conditions.
1.2 Right to a Habitable Dwelling
  • The landlord must ensure the property is safe, suitable for living, and compliant with health and safety standards.
  • Major structural repairs (roof, plumbing, electrical wiring) are the landlord’s responsibility.
1.3 Right to Privacy and Peaceful Occupation
  • Tenants have the right to undisturbed use and enjoyment of the property.
  • Landlords cannot enter without reasonable notice (usually 24 hours).
  • No harassment, unlawful lockouts, or cutting off of utilities is allowed.
1.4 Right to Fair Rent
  • Rental amounts must be agreed upon up front and cannot be increased arbitrarily.
  • Escalation clauses must be clearly stated in the lease.
  • If the tenant disputes rent increases, they can lodge a complaint at the Rental Housing Tribunal.
1.5 Right to Deposit Protection
  • Landlords may request a deposit (usually 1–2 months’ rent).
  • The deposit must be kept in an interest-bearing account.
  • Upon lease termination, the landlord must return the deposit plus accrued interest, minus legitimate repair costs.
  • Repairs must be supported by invoices or receipts.
1.6 Right to Repairs and Maintenance
  • Landlords must perform necessary structural repairs.
  • Tenants must handle day-to-day maintenance (keeping the place clean, replacing light bulbs, etc.).
  • A joint incoming and outgoing inspection must be conducted to record damages fairly.
1.7 Right to Terminate a Lease
  • Under the Consumer Protection Act, tenants may cancel a lease with 20 business days’ notice, but may be charged a reasonable penalty (not excessive).
  • Tenants may also terminate if the landlord breaches obligations (e.g., failing to maintain the property).
1.8 Right to Protection from Illegal Eviction
  • Landlords cannot evict tenants without a court order.
  • Evictions must comply with the PIE Act, which requires a court to consider fairness, circumstances, and alternative accommodation.
  • Lockouts, utility disconnections, or intimidation are unlawful.
2. Tenant Remedies
If a tenant’s rights are violated, they may:
  • Approach the Rental Housing Tribunal (free service available in every province).
  • Can handle disputes on rent, deposits, maintenance, harassment, or unfair practices.
  • Tribunal rulings are legally binding and enforceable in court.
  • Approach a Magistrate’s Court for damages or enforcement.
  • Report unlawful conduct (e.g., illegal eviction) to the police.
3. Tenant Responsibilities
While tenants enjoy strong protections, they also have obligations:
  • Pay rent on time.
  • Use the property only for agreed purposes (e.g., residential, not business, if the lease forbids).
  • Take care of the property and avoid negligent damage.
  • Allow landlord reasonable access for inspections/repairs (with notice).
  • Comply with body corporate or homeowners’ association rules (if applicable).
4. Recent Developments
  • Amendments to the Rental Housing Act strengthen tenant protections by making written lease agreements mandatory and clarifying deposit rules.
  • The Rental Housing Tribunals have become more active in resolving disputes quickly without requiring costly legal proceedings.
  • Ongoing discussions are being held around balancing tenants’ rights to security of tenure with landlords’ right to manage their investment profitably.
5. Conclusion
Tenants in South Africa are protected by robust laws that secure their right to fair treatment, habitable housing, and lawful eviction procedures. At the same time, tenants must uphold their responsibilities to maintain the property and pay rent. Both landlords and tenants benefit from clear written lease agreements and knowledge of their legal rights, with the Rental Housing Tribunal serving as an accessible dispute resolution mechanism.

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